CRISIS WORKER., Emergency Department, full-time, 3:00p.m. - 11:30p.m.

MacNeal Hospital - Berwyn, Illinois

6/4/2018 6:01:24 PM
Laboratory and Clinical Technicians

Reporting to the Director of Nursing in the Emergency Department demonstrates the mission, values and philosophy of MacNeal Hospital. Provides short term intervention to all specific Emergency Department patients to include but not limited to BHS patients and referrals to BHS intake, domestic violence, sexual assault, crime victims, social needs and homeless, for assessment, admission, transfer, or outpatient referral. Assists with the management of agitated and distraught families. Performs specific emergency care activities as directed by a Registered Nurse. Interfaces with pre-hospital care providers, law enforcement and behavioral health/public health agencies and hospitals.


A Bachelor’s Degree in a Human Service field (i.e. psychology, social work, etc.) required. Level of knowledge normally acquired through the completion of a Master’s Degree in Social Work or other related Behavioral Science preferred.

Minimum of one (1) year of previous experience in completing Behavioral Health level of care assessments for adolescents and adults required. Minimum of two (2) years of experience in a behavioral health related position highly preferred.

CPI (Crisis Prevention) certification is required. CPI instructor preferred.

State of Illinois LCSW and LCPC highly desirable.

Family counseling training/certification highly preferred.

Current CPR certification required.

Ability to read, write legibly and communicate in English. Bilingual in Spanish, Polish or Ukrainian preferred.

Ability to handle stress due to pressure/tension from critical nature of work, patient/work volume, dealing with others on the job and constant need to shift priorities. Ability to communicate with people when they are sick disabled or agitated. Able to apply knowledge/procedures and to understand technical information from supervisors and other sources as appropriate to job level.

The minimum level of access to protected health information (PHI) for this position is assessed and maintained by the department(s) in which the employee works.

Interpersonal skills necessary to maintain a professional demeanor in emotionally challenging and stressful situations that may include physically volatile occurrences.

Analytical skills required to prioritize and intervene in an environment that has rapidly fluctuating volumes.

Empathic approach to providing crisis intervention with an ability to establish appropriate limits while providing quality care.

Job: Laboratory and Clinical Technicians

Hospital/Facility: MacNeal Hospital

Job Type: Full-time

Shift Type: Evening

Berwyn, IL

Berwyn, Illinois